Our organization is a well-established, community-focused financial institution located in the heart of central Iowa. With a strong commitment to personalized service, sound banking practices, and local investments, they continue to grow. They are seeking a strategic and operationally focused Chief Operating Officer (COO) to help lead their team.

As a key member of the executive team, the COO will oversee all operational aspects of the bank, ensuring efficiency, compliance, and exceptional customer service. This role requires a hands-on leader who can drive process improvements, support staff development, and align operations with our strategic objectives. The ideal candidate will be both detail-oriented and visionary, comfortable operating at both tactical and strategic levels in a dynamic, community-oriented environment.

Offering exceptional benefits and the opportunity to grow your future.
 

Responsibilities:

• Oversee daily operations across all banking functions, including deposit operations, loan operations, IT, branch services, compliance, and back-office support.

• Partner with the CEO and executive team to develop and implement strategic plans, ensuring alignment with operational capabilities.

• Ensure ongoing regulatory compliance and readiness; liaise with auditors and regulators as needed.

• Identify and implement process improvements that enhance efficiency, reduce risk, and improve customer experience.

• Lead initiatives around digital banking, automation, and technology enhancements suitable for our size and market.

• Build, mentor, and retain a strong operations team, fostering collaboration and accountability.

• Develop and manage operational budgets, performance benchmarks, and internal reporting systems.

• Serve as a trusted advisor to the CEO on all operational matters, helping to shape policies, procedures, and infrastructure to support sustainable growth.
   

Qualifications:

• Bachelor’s degree in Business, Finance, or a related field; MBA or similar advanced degree preferred.

• 15+ years of relevant experience in bank operations or financial services, with leadership experience in a small to mid-sized institution.

• Deep understanding of community banking operations, compliance, risk management, and customer service.

• Proven experience leading operational transformation or technology initiatives.

• Strong interpersonal, communication, and team-building skills.

• Strategic thinker with a “roll-up-your-sleeves” attitude and commitment to the bank’s mission and community values.